Frequently Asked Questions

Do these products actually cool the air?

Yes — but with different mechanisms. Desktop coolers use water evaporation (effective for personal space, 2-5°C reduction). Portable ACs use compressor refrigeration (effective for whole rooms, 5-10°C reduction). Neck fans create airflow that cools through evaporation from your skin.

Do I need to install anything?

No. All our products are plug-and-play. Desktop coolers just need USB power and water. Portable ACs need to be placed near a window for the exhaust hose.

How loud are these products?

Desktop coolers: 30-45 dB (whisper quiet, like a soft fan). Neck fans: 25-35 dB (very quiet). Portable ACs: 45-55 dB (about the level of a normal conversation).

How much electricity do they use?

Desktop coolers: 5-25W (less than a light bulb). Neck fans: 2-5W (USB-powered). Portable ACs: 800-1200W (similar to a microwave, but only running when cooling).

Do you ship to my country?

We ship to all EU member states. Shipping is free on orders over €50.

Can I return a product?

Yes — you have 14 days to return any product under EU law, no questions asked. See our Shipping & Returns page for details.

Is there a warranty?

All products come with a 2-year EU legal guarantee. See our EU Warranty page for details.